The denominator problem in capacity planning

Capacity is only as honest as its denominator. Average a week and you quietly assume five full days that rarely exist.

Holidays, half-days, approved leave and shift length all shrink a working day. Counting them per day is the difference between a plan that holds and one that slips.

This is a sample post that shows the structure of the blog. The technical detail behind it lives on the capacity-math page.